FAQs

Frequently Asked Questions

Q. If I do not live in Somerset, can I still rent or reserve the clubhouse?

A. Unfortunately, the clubhouse is only available for reservation by Somerset residents. To be eligible for membership, one must live in one of the participating Somerset apartments or have purchased a membership as a Somerset homeowner. The clubhouse is not rented out to individuals or outside groups that do not meet the membership criteria.

Q. What are the clubhouse hours?

A. The clubhouse is available for reservation from 8 a.m. -10 p.m. daily, excluding major holidays. Office hours are available by appointment only.

Q. How much is a clubhouse membership?

A. Clubhouse memberships for single family homeowner’s in Somerset is currently $275/year. The membership year runs from May-May and will not be pro-rated if a family decides to join mid-year. The clubhouse is privately owned and is not affiliated with any of the homeowner’s associations in Somerset or elsewhere in Ames. No part of any homeowner’s association dues goes to clubhouse membership, nor is membership included in the dues of single family homes or town homes in Somerset or elsewhere.

Q. If I live in a Somerset apartment, do I have to purchase a membership to use the clubhouse, or are there any extra fees associated with using it?

A. Use of the clubhouse and pool is included in the rent of most Somerset apartment residents. The apartment owners pay dues to the clubhouse so that their tenants can enjoy the clubhouse amenities.

Q. How do I access the building and the pool if I am a member?

A. The clubhouse and pool are secured by a keypad and code system. Members of the clubhouse are granted a code when they register with the clubhouse office. If you have not registered, you will not have a code and will not be able to access the building or pool. Registration and codes take at least 24 hours to process. Please keep this in mind when you decide to register. Registrations and code requests are best handled via email so that there is written documentation. To receive your personalized code, please email [email protected] with the following information:

  • Name:
  • Address
  • Phone:
  • Lease Expiration Date (if applicable)
  • Company from which you rent (if applicable)

Q. My code is not working, what should I do?

A. First, double check to make sure that you have the correct code and have entered it correctly. Second, make sure that it is not before 8 a.m. or after 10 p.m., the codes do not work outside of these hours. Third, make sure that you do not press the pound key or send key. There is no pound key or send key in any clubhouse code. It is simply a five digit number. Fourth, make sure that you renewed your code with the clubhouse office when you renewed your lease. If you did not renew your code when you renewed your lease, then the code is automatically purged from the system on the date that your original lease expired. Finally, if you try your code once and it does not work, wait at least one minute before trying it again. Several attempts in succession will lock you out of the system. If all of these do not resolve the problem, contact the clubhouse office for assistance.

Q. Does the clubhouse manage the apartments in the area or serve as a rental office?

A. No, the apartments in the area are owned by multiple entities and they each have their own management offices and rental agents. For information about available apartments in the area, please visit the following Websites: